Making your healthcare easier with the Health Portal
It’s easy to manage your appointments, connect with your doctor and view your medical information through our convenient and secure Health Portal – day or night, from anywhere.
At HCA Florida Physicians, we aim to provide a comfortable, efficient visit in friendly, caring environment. Our physicians and staff strive to accommodate all patients’ needs as best as possible. To help us help you, please review the policies below.
New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of X-rays, lab results and your insurance card to your appointment.
We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.
We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate. We recommend that you call your insurance company to verify that we participate with your plan.
Please notify us if you have any change in your name, phone number, address, or insurance as soon as it occurs. And please be prepared to present your insurance card at every visit.
Cancellations or rescheduling
To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.
We are happy to help with refill requests during regular office hours, so please call your physician's office to let them know what you need.
Patients rights and responsibilities
We respect our patients' dignity and pride. This section will explain your patient rights and responsibilities. It is part of your patient registration and is an important part of your health care plan.
Additional patient resources
Patient care is our first priority, and we're committed to making your experience as convenient as possible. Learn more about the resources available to our patients.
Medicare annual wellness visits
As part of your Medicare coverage, you are offered an Annual Wellness Visit that provides you and your primary care provider an opportunity to discuss your current risk for illness and injury and develop a preventive plan of action.